Imaginit Technologies is one of the largest Autodesk dealers in the world, and late last month they launched a new portal for its customers around the world -- as well as non-customers (or guest users, who get free registration and some content from the site.) Actual customers get support and learning tools.
The site is called ProductivityNOW, and the following are available from the front page:
- Discussion forums
- Video library (several hundred already)
- Imaginit on Facebook
Also available: blogs, news feeds, Webinar listings, Autodesk resources, downloadable software, and industry links. The eLearning link sends customers to all of Imagint's self-paced training courses written and recorded by the company's trainers. The company made sure that the site and its videos run on iPad devices.
Customers can get information about their subscription contracts with Autodesk, their training history with Imaginit, and manage other users associated with a corporate subscription contract. If you phone or send an email, you can expect to get 2-hour turnaround on support issues.
During the Webinar, Imagint's director of Ascent product development Paul Burden told me that they see this portal as "a way to share the technological knowledge acquired by the company and its staff. It's a platform for us to build off from, to keep adding information."