I use the Notmad software from Redchair to manage the songs on my Zen Micro MP3 player. The software is well worth $25, being far superior to Creative's software that's included free.
Last week, I bought a new notebook computer and wanted to install the Notmad softare. Imagine my shock when it refused to install. The reason: it claimed to be out of date, and I was supposed to download a newer version from the redchair.com Web site. Further frustration when I spent time fruitlessly trying to figure out where on the site to start the download.
I tried the trick of changing the computer's clock to an earlier month, but the overly-clever installer noticed the tactic, and demanded that I correct the clock's date.
When software works well, I don't upgrade it, because too many times I've been burned when newer releases (1) are buggier or slower and (2) remove useful features. Rechair is preventing me from chosing to not upgrade.
I wrote an email of complaint to Redchair, but they haven't responded. I guess I'm too angry for them.