Google does screw up once in a while.
The presumed successor to Microsoft has a program that lets publishers posts the entire content of their books on "Google" (the new term for the Internet). Paper books are scanned (in India, I am guessing, because that's where drawings are scanned into CAD) and digitized. Upon searching Google, books with related keywords are listed. The seracher can then read a few pages of the book.
My books are in PDF format, so digitization is not necessary. I'd've thot it would take no time to have my e-books posted. But it's been two months.
My first three emails of inquiry were met with a canned response that said something like, "Don't worry. Your books are being processed. Isn't life neat?" (I may not have remembered the wording exactly.)
The truth came out following my most recent email of inquiry. Said the anonymous responder from "The Google Team":
"After investigating this issue, we've found that although your books are being processed, the metadata providers we work with do not have your books on record. As a result, we're currently unable to verify the data you have provided before adding your book to our index. We're working to resolve this issue as quickly as possible..."